SOMETHING JUST HAPPENED AND THE KITCHEN DOOR WON'T OPEN!
Have you tried asking Jackson to unlock it?
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That didn't work. But there must be another way down.
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Not a conventional way, but a slim and flexible person could use it in a pinch.
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The dumbwaiter.
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Too bad this thing doesn't want to align properly.
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However many times you try the same thing, the outcome will be the same. You need to change a variable.
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Have you tried pressing the buttons with the door closed?
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The dumbwaiter cabin moves by a different amount depending on whether the door is open or closed. Experiment until you get it right.
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Possible solution:
Press up with the door closed. Press down with the door open. Press up with the door closed. Press down with the door open.
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Once you have it aligned, tap to get in, then tap to get out at the kitchen level.
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Once you have examined the scene and found the dying clue, you can go back up the regular way.
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Everybody is waiting for you.