Train Conductor

1. Seems like you need to reflect something.

2. Six spaces—let's look for a six-letter word.

3. Maybe a new friend?

4. Let's try typing FRIEND. Notice what keys you would use.

5. Who's sitting opposite?

6. One will get you three. And vice versa.

7. Try typing FRIEND again—this time with the keys on the opposite side to the ones you would normally use.

(SOLUTION FOLLOWS)

↓

8. There's your new friend: 196141.